F.A.Q

Frequently Asked Questions (FAQ)

📦 How long does shipping take?
Shipping usually takes 2 to 4 weeks, depending on your location and the availability of the product. We’ll provide a tracking number as soon as your order is shipped so you can monitor it every step of the way.

👟 Are the sneakers authentic?
Yes. All our sneakers are 100% authentic, sourced from verified suppliers and inspected before shipping to guarantee you receive original, high-quality products.

💰 Why are your prices lower than retail?
We work directly with trusted distributors and global suppliers, allowing us to offer exclusive prices below market value—without compromising quality or authenticity.

🧼 What is the quality of the sneakers?
We only offer premium-quality sneakers from top brands like Nike, Adidas, Balenciaga, and Louis Vuitton. Every pair is carefully inspected to meet high standards of craftsmanship and style.

🚚 Do you offer free shipping?
Yes! We offer free shipping on all U.S. orders—no minimum purchase required.

🔄 Can I return or exchange my order?
We accept returns in case of defects or sizing issues. Please contact our customer service within 7 days of delivery to initiate the return process.

📩 How can I contact customer support?
You can reach us anytime via email or through our contact form on the website. We’re here to help with any questions or concerns.